I've just recently bought the jewelry drawer and the instructions are not clear. I'm having trouble installing it, I've also called customer service and nobody picks up. I am always on hold for hours and when I ask for a call back, I never get one.
Hi, sorry for your troubles. I've forwarded your message to our customer service manager to reach out.
I purchased my Liberty Lincoln safe in 2011. It came with the Jewelry Drawer from the factory. The Jewelry Drawer delaminated this year. I am waiting for a response from Liberty on how to fix or replace. I would post a photo if their review software let me.
I purchased my Liberty Lincoln safe in 2011. It came with the Jewelry Drawer from the factory. The Jewelry Drawer delaminated this year. I am waiting for a response from Liberty on how to fix or replace. I would post a photo if their review software let me.
I purchased my Liberty Lincoln safe in 2011. It came with the Jewelry Drawer from the factory. The Jewelry Drawer delaminated this year. I am waiting for a response from Liberty on how to fix or replace. I would post a photo if their review software let me.
After getting my Franklin 35 safe. I noticed I needed a drawer of some kind for the little items.
I bought the 11.5" wide drawer and it fits perfectly. It does require some drilling and screwing into the bottom of one of the shelves.
The quality of the drawer is top notch!! Definitely satisfied with this purchase.
The only gripe I have is the installation instructions. It stated to position the drawer flush with the front edge of shelf, but since the edge of the shelf has a hard plastic guard, my drawer did not sit flush/flat on the bottom side of the shelf. It has a slight gap at the front edge since it is sitting on top of the plastic guard. I should have followed my instinct to slightly recess the drawer so it sits flush with the underside of the shelf.
Although, in all frankness, you don't notice it once its installed. The drawer functions perfectly and its really not meant to support much weight. So I think it will be OK long term. I would use slightly longer screws up front by the front edge to ensure good thread grip.
Overall, highly satisfied with the drawer!! Highly recommend you get one for your safe!!